Improve people management practices & reduce costs
Change in all its guises can transform a business in many ways, often with additional benefits outside of the desired end result. For example, implementing a change to management practices can have a positive impact on the bottom line over time.
One such example is when we worked with Sita, who had a specific division within their organisation that needed to reconsider the way it conducted its business to deliver better customer services (follow the sun). There was also an opportunity to reduce costs by placing activities in alternate locations across the globe.
Outcomes of the Sita project:
After 10 months of managing the project for Sita we achieved 110% of the agreed project deliverables.
