Mediation Services
Designed to resolve workplace conflicts or disputes
Mediation at Work
Mediation is a tool to resolve workplace conflict or disputes. It's often described as a form of alternative or informal dispute resolution as it's less formal than grievance and discipline procedures and employment tribunals whilst still following a structured approach.
ProAction HR Mediation Services
Mediation is one of our range of specialist HR Support services. This service is facilitated by an experienced mediator who is completely impartial.
Their role is to help everyone involved find a solution and professional working relationship they can all agree to. Our mediators are highly experienced in using various skills to offer the best support to all parties.
Mediation is not about judging who was right or wrong in the past but looks at how to agree on individuals working together in the most harmonious and productive way possible in the future.
Find solutions that everyone agrees to
Improve communication
Allow everyone involved to have control of what's finally agreed
Reduce stress
Keep valuable employees
Avoid more formal processes
Prevent underlying resentment
Our mediation aims to:
Our mediation is:
Less formal than disciplinaries or tribunals
Completely disconnected from workplace processes
Flexible
Voluntary
Confidential
Morally binding, not legally binding
Mediation is a voluntary and confidential process
The success of mediation lies partly in the fact that it is voluntary, and the parties enter the process as willing participants with a common goal of wanting to sort out their differences.
If an individual doesn’t want to take part in mediation, they do not have to. Also, if at any point during the proceedings, one of the parties wants to withdraw from the mediation for any reason, the process will cease with no blame attributed to any party.
A mediation may end in an agreement between the parties, or there may be no agreement, even where there has been no breakdown in the process.
Mediation is voluntary and confidential. The mediator will agree with everyone involved on what information can be shared outside the mediation and how. If an agreement is not reached, anything that's been said during the mediation must be kept confidential and cannot be used in future procedures.
Managers and/or HR will only be informed if the process has been successful or not – no other details will be shared unless with consent from both parties.
Book a Discovery Call with us to find out more about our Mediation services
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